Return Policy

Shipping Information

FREE SHIPPING for all domestic orders over $99

Orders are processed Monday through Friday, excluding holidays, and are shipped within 3-5 business days. Items are shipped through the USPS or UPS.  

Shipping rates are a flat fee of $7. Expedited shipping is available for a flat fee of $20.

Tracking numbers will be e-mailed with shipping confirmation. 

If the address provided is incorrect and undeliverable, the customer will be responsible for any additional postage fees that are incurred. A flat rate $7.00 shipping cost will be charged to the customer to re-deliver the order with corrected shipping address. Shipping will not be refunded. 

Free 2-day local delivery for orders over $49 within 5 mile radius of 33324. 

Same day pick-up available for orders placed by 2:00 pm EST!

Return Policy

Please e-mail amy@shoplivtrue.com to initiate a return. We will gladly accept merchandise that is unworn, unaltered, unwashed with tags still attached within 14-days of delivery of your order for full refund or store credit. 

A prepaid shipping label will be emailed, and the cost of return shipping ($5) will be deducted from your refund if you use the label provided. 

ALL jewelry items are final sale. 

Please allow up to 5 business days from receiving your return to process your refund.

All items purchased using a promo code >15% will be exchangeable only. 

All sale items are exchangeable only.   

All clearance items are final sale.